SHIPPING & DELIVERY

United Kingdom

£10 • 2–5 business days
FREE over £150

Asia (Japan, South Korea, East/Southeast/South Asia)

£15 • 2–5 business days
FREE over £150

Europe, North America & Oceania

£20 • 3–5 business days
FREE over £200

Rest of World

£25 • 3–7 business days
FREE over £250

 

DUTIES & TAXES

Happyology pays ALL import taxes and duties on your behalf. In the rare event that these charges are passed on to you, please contact us with proof of payment and we will reimburse you.

CANCELLATION

Unfortunately, we are NOT able to change or cancel orders after they have been placed. Please check your order carefully before purchasing.

Please don’t refuse a delivery. Unfortunately refused deliveries will incur a cost of the original delivery plus the return cost of £35. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

EXCHANGE

Unfortunately, we are NOT able to offer an exchange service.

Please return the item(s) you wish to exchange following the returns procedure above for a full refund, and then place a new order for the items that you would prefer.

RETURN

Please read our full RETURNS & EXCHANGES & CANCELLATION policy here.

OTHER NOTES

- Happyology operates warehouses globally in the following countries: United Kingdom, Singapore and China. Your order is dispatched from the nearest warehouse to your country subject to availability.

- We will do everything to ensure orders arrive within their normal time frames, but some international deliveries may be delayed due to local government restrictions.

- We do not take any responsibility for delivery to shipping companies or freight forwarders, this will be at your own risk.

- The exact delivery times are intended as a prudent guide, but not guaranteed.

- 'Working day' refers to Monday to Friday, and does not include Saturday, Sunday and public holidays.